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Making your Visit Pleasurable
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Service - When purchasing products from StarTrekTemple.com we aim to provide a pleasurable and memorable experience. All our products are brand new boxed or carded, unless stated. Ensure to check the product listing for the item and box quality.
On completing your payment, we will immediately begin processing your order and will endeavour to dispatch within 24 to 48hrs hours.
We ship all items Fast, First Class Post and Airmail Worldwide and always ensure your items are packaged securely and clearly addressed and marked with fragile stickers. We are experts in shipping items all over the world.
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Trust - Timeless effort is applied to ensure your personal information including credit or debit card details are secure.
StarTrekTemple.com uses Google Checkout and PayPal professional merchant services to manage your payments, ensuring the best available security with the world's leading online payments providers.
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Products and Prices - StarTrekTemple.com endeavour to provide the best quality products at the cheapest possible price.
We price check our stock everyday against all of the best and latest Star Trek collectors buying guides, websites, retailers and Ebay, to ensure we are the cheapest in the Galaxy.
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Returns - It is important to StarTrekTemple.com that you are 100% satisfied with your order. If you have any problems with your order, please contact us by email or phone, within 7 days of receipt.
The purchased item must be returned in its original condition, once received we will offer you a replacement or full refund without delay.
(We do not refund postage and packing charges).
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Please find below a list of frequently asked questions by
our customers, we hope you find these helpful....
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Will I receive an order confirmation email?
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An order confirmation email and your user account login details will be sent to you as soon as you complete your purchase. Once you login you will have access to a number of registered Customer Account facilities including order tracking….
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Can I track my order once I have paid?
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Please login using your user login and password. Once logged in you can check your order status….
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Are my personal and payment details secure?
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We use Google Checkout and PayPal professional merchant services to manage your payments, ensuring the best available security with the worlds leading online payments providers....
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What payment types do you accept?
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We accept: all major international credit and debit cards, PayPal and Google checkout payments….
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When can I expect my order to arrive?
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We endeavour to dispatch all purchased items within 24 hours. All items are dispatched First Class post or Airmail Worldwide. StarTrekTemple.com cannot take responsibility for delivery times after we have dispatched. Orders received before 1pm GMT will be dispatched same day….
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What if I receive a damaged item or I receive an incorrect item.
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In what currency do you charge?
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We display prices in Sterling £, Euro € and US $. Our merchant services our managed in Sterling, though may display your home currency. Please note prices in USD and Euro are estimates relating to the exchange rate for that day, your final payment may differ by a fraction....
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I have lost my password and am unable to log in?
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If you have forgotten your password, please click the Forgot Password link in the user account area on the home page and follow the simple instructions. Alternatively please Click Here….
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I still have an unanswered question?
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